IJCH 2018 Vol.4(4): 118-124 ISSN: 2382-6177
doi: 10.18178/ijch.2018.4.4.133

A Comprehensive Model of Accountability-Legitimacy Transactional Relationships: A Literature Review and Future Research Agenda

Yoshinobu Nakanishi
Abstract—Organizations respond to pressure from their outside audiences to restore their legitimacy for their survival when criticized for their misconduct. In this process, the organization in question, particularly in the case of public organizations, must be accountable for their legitimating measures, and render an account to their audiences. The audiences, as organizations, also need to maintain their legitimacy by rendering an account to their own audiences. These discussions lead to the notion that a focal organization and its outside audiences are embedded in a comprehensive system of relationships where they transact accounts and legitimacy, which in turn provides us with new insights into improving our understanding of legitimacy and accountability. Hence, this article, through a literature review and theoretical discussion, sets out a future research agenda for improved understanding of legitimacy and accountability, to bridge these two research streams.

Index Terms—Public administration, misconduct, new institutionalism, new public management.

Y. Nakanishi is with Nagasaki University, Nagasaki, Japan (e-mail: nakanishiy@nagasaki-u.ac.jp).

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Cite: Yoshinobu Nakanishi, "A Comprehensive Model of Accountability-Legitimacy Transactional Relationships: A Literature Review and Future Research Agenda," International Journal of Culture and History vol. 4, no. 4, pp. 118-124, 2018.

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